Every Texas waiver provider knows the struggle:
Missing documents can cost thousands in recoupments.
No more paper timesheets stuffed in glove compartments. Staff document services in real-time, ensuring nothing goes missing before billing.
When auditors request documentation, pull up complete records immediately. Casetrack's reporting tools are designed specifically to support billing audits and prevent recoupments.
Casetrack won't accept incomplete record submissions. Get signatures, dates, and service details right the first time.
Capture every service detail that matters for billing. Time in, time out, service type, and all required documentation elements in one place.
Track documentation completion across your organization. Identify gaps early and provide support where needed to ensure billing deadlines are met.
Export documentation in formats that align perfectly with your billing submissions. Reduce claim denials with complete, accurate records.
When HHSC comes calling, be ready. Pull up any participant's records, any staff member's documentation, any date range in seconds.
Built with Texas regulations in mind. Secure, compliant, and designed to protect both your data and your reimbursements.
No special equipment needed. Staff can document services on their phones, tablets, or computers — whatever they have with them.
Stephen Alexander created Casetrack after seeing providers struggle with paper documentation and failed audits. With 25 years in healthcare IT and deep knowledge of Texas waiver programs, he built the solution providers actually need.
Stephen holds a Master's degree in Biomedical Informatics and maintains the industry's highest cybersecurity and compliance certifications. These credentials — covering information security, risk management, and IT auditing — mean your data is protected by someone who truly understands healthcare security requirements and HIPAA compliance.
Casetrack isn't just software — it's audit protection built by someone who knows what's at stake.
Let's discuss how Casetrack can protect your HCS or TxHmL program from documentation disasters.
or call (713) 715-7055
Copyright © 2025 Casetrack All Right Reserved